Policies

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
 

Information We Collect

When you use our website, we may collect the following information through our inquiry form:

• Your name

• Your email address

• Your phone number
   

How We Use Your Information

We use this information only to:

• Respond to your inquiry

• Arrange or confirm appointments

• Manage billing and booking (via our booking/billing system)

We do not use your information for marketing or advertising purposes.
 

How We Store Your Information

• Your inquiry is sent directly to the psychologist’s email inbox.

• Access to this email account is limited to the psychologist only.

• We do not store your information in a database or share it with third parties, except where required to manage bookings and billing.
   

Sharing of Information

We may share limited personal information with trusted third-party service providers (such as booking or billing platforms) to provide you with our services. These providers are required to protect your information in line with Australian privacy standards.

We will never sell or rent your personal information to others.
 

Accessing and Updating Your Information

You may request access to the personal information we hold about you, or ask us to update or correct it, by contacting us directly.
 

Children and Young People

Our services are available to both adults and minors. If you are under 18, we encourage you to involve a parent or guardian when making inquiries.
 

Contact Us

If you have any questions about this Privacy Policy, or how your information is handled, please contact us directly.

If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.